Last Updated on 12 December 2017
In this statement, any reference to "you", "your" or "user" means the person who uses our Services.
What information we collect from you
We may collect certain information from you that could be used to contact or identify you personally ("Personal Information") in a variety of ways, including, but not limited to, when you visit the Site, register on the Site, and in connection with other activities, services, features or resources we make available through our Services. You may be asked for, as appropriate, information including without limitation, full name, email address, date of birth, geographical location, gender and mobile number. Before or at the time of collecting Personal Information, we will identify the purposes for which information is being collected.
We will collect Personal Information from you only if you voluntarily submit such information to us which we will use solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain your consent or as required by law. You can always refuse to supply Personal Information, except that it may prevent you from engaging in certain activities related to the Services.
We may also collect non-personal identification information about you whenever you use our Services. Non-personal identification information may include the browser name, and technical information about your means of connection to our Services, such as the operating system and the internet service provider utilized and other similar information.
We automatically collect information about how you use our Services including genre preferences, searches made, pages visited, videos viewed, user submissions such as username, photos, images, graphics, chat, text, data, communications (whether in the form of comments, reviews, ratings and other content or information that a registered member of the Site may post, upload, broadcast or submit to the Site or Services (collectively, the "User Submissions"). Please be aware that in addition to your username, date of birth, date of joining, geographical location, information relating to User Submissions including without limitation reviews, ratings, playlists, comments, recent activities, viewing progress, log in history and views will be publicly available on the Site. We advise you to guard your anonymity and sensitive information and encourage you to exercise discretion prior to sharing or broadcasting information through your username, comments, profile descriptions, reviews and other such submissions. Personal Information such as your full name, email address and mobile number will be safeguarded and not be made publicly available.
We also provide you with a log in option through a social networking platform (e.g. Facebook) which would link your social networking account with your account on the Site. If you choose to link the two accounts, there will be certain information about you and your activities that may be shared between our Services and that social networking platform.
How we use the information we collect from you
We and our service providers may use the Personal Information we collect from you, inter alia, to:
· improve customer service: Information you provide helps us respond to your customer service requests and support needs more efficiently
· personalize user experience: We may use information in the aggregate to understand how our users as a group use the Services and resources provided on our Services
· improve our Services: We may use feedback you provide to improve our products and services
· communicate with you periodically as part of our business: We may use Personal Information to respond to your inquiries, questions, and/or other requests. We may further use your Personal Information such as email address and mobile number to send you transactional messages related to service information, and marketing related promotional or commercial messages. If at any time the User would like to opt out of receiving any future marketing related emails/text messages/voice calls from us, we include detailed unsubscribe instructions at the bottom of each email; alternatively, the User may contact us via our Site
· comply with applicable laws and regulatory obligations
· use it in other legitimate ways as required by us for business purposes, or as permitted by law, or with your consent
We shall not be responsible for the authenticity of the Personal Information or any other information supplied by you through the Services.
How we treat and protect your Personal Information
We will only retain Personal Information as long as necessary for the fulfillment of those purposes which are identified and informed to you before or at the time of collection of the Personal Information.
We will collect Personal Information by lawful and fair means and, where appropriate, with the knowledge or consent of the person concerned.
Personal Information should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect Personal Information in accordance with general data security obligations and by employing reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification.
Your Personal Information resides on a secure server that only we and our authorized service providers have access to.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of Personal Information is protected and maintained at all times.
Who we are sharing the information with
We may share the Personal Information you provide to us to third parties located across the world for the purposes contemplated herein. We may also share the information with our authorized service providers who perform services on our behalf including but not limited to parties involved in investigating complaints made to us. We may also share your Personal Information when requested to do so by a law enforcement agency or legal or statutory officer or when we are legally required to do so, for example by the police, a regulatory agency or a court. In all other cases, we will only share your Personal Information with your prior consent.
Compliance with Children’s Online Privacy Protection Act
Protecting the privacy of the very young is very important for us. The Services provided by us are not available to children below the age of 13 years and we do not knowingly collect or maintain personal information from persons under 13 years of age. If you are between the ages of 13 and 18 (or the age of legal majority in your country of residence), you may use the Services solely under the supervision of a parent or legal guardian who shall be bound by this Policy. If we learn that a person below 13 years of age has registered on our Site and/or personal information has been collected through the Services, we will take appropriate action to delete such person’s account and/or such personal information.
We have the discretion to update this Policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage you to frequently check this page for any changes to stay informed about how we are helping to protect the Personal Information we collect. You acknowledge and agree that it is your responsibility to review this Policy periodically and become aware of the modifications.
Your acceptance of these terms
By using the Services, you signify your acceptance of this Policy. If you do not agree to this Policy, please do not use our Services. Your continued use of the Services following the posting of changes to this Policy will be deemed your acceptance of those changes.
Last updated: 12 December, 2017